Last Modified: 08/08/2025
Syrena is a curated digital platform operated by Syrena Ltd (“we”, “our”, “us”) that facilitates warm, intentional introductions between startup founders, investors, and service providers. Through matchmaking, events, and our Dealflow CRM tool, we enable professional connections based on preferences, intent, and profile data. Our services are available through our website (www.syrena.co.uk) and other digital interfaces (collectively, the “Syrena Service”).
Agreement to Terms — By accessing or using the Syrena Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Syrena Service.
Who We Are — Syrena Ltd is registered in England and Wales, Suite 6 Beaufort Court Admirals Way, Canary Wharf, London, Greater London, E14 9XL, company number 14395458.
Changes to These Terms — We may update these Terms periodically. We will provide notice of material changes. Continued use of the Syrena Service following an update constitutes acceptance.
Not a Broker or Financial Advisor — We are not a broker, dealer, financial advisor, or intermediary.
Not FCA Regulated — We are not authorised or regulated by the Financial Conduct Authority or equivalent.
User Responsibility — You are solely responsible for your own due diligence on any person or opportunity you connect with via Syrena.
We may suspend or terminate access if you breach these Terms or misuse the Service.
4.1 Plans
We offer Free, Starter, Growth, and Scale tiers. The current pricing, features, and intro allocations are published at www.syrena.co.uk/subscribe and may change with notice.
4.2 Intro Credits
4.3 Commitment & Billing
3-Month Minimum Commitment — By subscribing to any paid plan, you agree to a minimum commitment of three (3) consecutive months. This applies whether you pay monthly or quarterly. If you select monthly billing, you authorise Syrena to charge you for each of the three commitment months. If you cancel before the end of the commitment period, all remaining months will be invoiced immediately and are payable in full. No refunds will be given for early cancellation, and any unused introductions or features will expire at the end of the commitment period.
Plans auto-renew unless cancelled before the renewal date.
We apply this commitment because, based on our platform data, it takes the average founder over 3 months and multiple investor conversations to achieve meaningful fundraising results.
5.1 Matching and Introductions
5.2 Investor Requests
5.3 Pitch Deck Visibility
5.4 Event & Masterclass Access
We may suspend/remove any user for breaches.
The Service is provided “as is” and “as available.”
We are not liable for:
Total liability is capped at the lesser of £1,000 or the amount paid in the last 12 months.
Nothing limits liability for death, personal injury, or fraud.
You may cancel at any time; cancellation takes effect at the end of the current billing cycle.
We may suspend/terminate for breaches or to protect the platform.
On termination, access ends and User Content may be deleted.
These Terms are governed by the laws of England and Wales, with exclusive jurisdiction in its courts.
Questions? Email: aziz@syrena.co.uk