Last Modified: 22/04/2025
Syrena is a curated digital platform operated by Syrena Ltd ("we", "our", "us") that facilitates warm, intentional introductions between startup founders, investors, and service providers. Through matchmaking, events, and our Dealflow CRM tool, we enable professional connections based on preferences, intent, and profile data. Our services are available through our website (www.syrena.co.uk) and other digital interfaces (collectively, the "Syrena Service").
1.2 Agreement to Terms — These Terms of Service ("Terms") govern your access to and use of the Syrena Service. By accessing or using the Syrena Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Syrena Service.
1.3 Who We Are — Syrena Ltd is a company registered in England and Wales with its registered office at Suite 6 Beaufort Court Admirals Way, Canary Wharf, London, Greater London, E14 9XL and company number 14395458
1.4 Changes to These Terms — We may update these Terms periodically. We will provide notice of material changes, and continued use of the Syrena Service following any update will indicate acceptance of the new Terms.
2.1 Syrena Is Not a Broker or Financial Advisor — Syrena is not a broker, dealer, financial advisor, or intermediary. We do not provide investment, financial, legal, or tax advice.
2.2 Not Regulated by the FCA — Syrena is not authorised or regulated by the Financial Conduct Authority (FCA) or any equivalent regulatory body. No part of the Syrena Service constitutes an offer to buy or sell securities or a financial promotion under UK law.
2.3 User Responsibility — All relationships or agreements formed through Syrena are the sole responsibility of the parties involved. You are encouraged to perform your own due diligence.
3.1 You must be 18 years or older and acting in a business or professional capacity.
3.2 You are responsible for the accuracy of all information you provide and for keeping your login credentials secure.
3.3 You agree to receive communications related to matching, platform updates, and relevant community activity.
3.4 We may suspend or terminate access if you breach these Terms or misuse the Syrena Service.
4.1 Warm Introductions — Syrena enables curated warm introductions between users based on mutual preferences, availability, and profile information. You choose whether or not to opt in to receive intros.
4.2 Investor Dealflow CRM — If you're an investor, your dashboard enables you to track founder intros, set meetings, and review interactions over time.
4.3 Control & Privacy — You can control visibility, pause intros, or update preferences from your account settings.
4.4 Verification — We may verify basic identity information but do not conduct detailed background checks.
5.1 You agree not to:
5.2 We reserve the right to suspend or remove any user who violates these guidelines.
6.1 You retain ownership of all content (text, images, bios, company info) you provide ("User Content").
6.2 You grant us a non-exclusive, royalty-free license to use your content to operate and promote the Syrena Service, subject to our Privacy Policy.
6.3 You must ensure you have the right to share any content you upload.
6.4 We may remove or moderate User Content that violates these Terms or damages the user experience.
7.1 Syrena may offer free or paid features. If fees are charged, they will be disclosed clearly at the point of use.
7.2 Pricing and fee structures are subject to change.
8.1 Syrena may contain links to third-party sites. We are not responsible for their content, terms, or services.
8.2 Use of external sites is at your own risk.
9.1 The Syrena Service is provided "as is" and "as available." We do not guarantee uninterrupted access or success from any introduction.
9.2 To the fullest extent permitted by law, we are not liable for:
9.3 Our total liability under these Terms is capped at £1,000.
9.4 Nothing in these Terms limits liability for death, personal injury, or fraud.
You agree to indemnify and hold Syrena harmless from claims, liabilities, or losses arising from your use of the platform, your content, or any breach of these Terms.
11.1 You may terminate your account at any time by contacting us.
11.2 We may suspend or terminate access if we reasonably believe a breach has occurred or to protect the platform.
11.3 On termination, your access and User Content may be deleted.
12.1 These Terms are governed by the laws of England and Wales.
12.2 Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
13.1 Entire Agreement — These Terms constitute the entire agreement between you and Syrena.
13.2 Severability — If any part of these Terms is deemed unenforceable, the rest will continue to apply.
13.3 Assignment — We may assign our rights under these Terms. You may not transfer yours without prior consent.
13.4 Waiver — Delay or failure to enforce these Terms does not waive our rights.
13.5 Contact — For questions or notices, email: aziz@syrena.co.uk
By using Syrena, you confirm that: